Acceptable Use Policy
Rules for using TaxZeo responsibly — protecting data security, legal compliance, and professional standards.
1. Purpose
This Acceptable Use Policy ("AUP") sets out the rules for using TaxZeo responsibly. Violations may result in suspension or termination of your account without refund. This AUP applies to all users within your firm's subscription.
2. Permitted Uses
TaxZeo may be used for:
- Managing your CA firm's clients, compliance tasks, and documents
- Generating invoices and quotations for professional services
- Storing and organising client financial and tax data for your legitimate CA practice
- Communicating with clients through the client portal
- Managing team members and assigning tasks within your firm
- Building and managing your firm's public website using the Website Builder
3. Prohibited Uses
3.1 Illegal Activities
- Using the Service to facilitate or conceal tax evasion, money laundering, or financial fraud
- Storing or processing data in violation of any applicable law, including the DPDP Act 2023 and IT Act 2000
- Uploading content that infringes copyright, trademarks, or other intellectual property rights
- Processing data of individuals without lawful basis or necessary consent
3.2 System Abuse
- Attempting to probe, scan, or test system vulnerabilities without authorisation
- Attempting to gain unauthorized access to other subscribers' data
- Introducing viruses, trojans, worms, or other malicious code
- Overloading or disrupting the Service through denial-of-service attacks or excessive API requests
- Using bots, scrapers, or automated tools to extract data without prior written consent
3.3 Data Misuse
- Storing data unrelated to your CA practice (e.g., personal data of unrelated individuals)
- Using client data for purposes beyond legitimate CA professional services
- Sharing client data outside your firm without the client's consent
- Using the platform to send unsolicited commercial emails (spam)
3.4 Resale and Misrepresentation
- Reselling or sublicensing access to the Service to other firms without our written consent
- Misrepresenting your identity, firm credentials, or ICAI registration
- Using the Service to impersonate another CA or firm
3.5 Content Restrictions
- Uploading or sharing pornographic, obscene, or unlawful content
- Storing or sharing content that promotes violence, discrimination, or hatred
- Using the Website Builder to create pages that violate applicable laws or these guidelines
4. Monitoring and Enforcement
We reserve the right (but are not obligated) to monitor the Service for compliance with this AUP. Violations may result in:
- Warning notice via email
- Temporary suspension of your account
- Permanent termination without refund
- Reporting to law enforcement where required by law
We will provide notice and an opportunity to respond except where immediate action is required to protect the security or integrity of the Service or other users.
5. Reporting Violations
If you become aware of any violation of this AUP by another user, or if you discover a security vulnerability, please report it immediately to support@zeohq.com with subject line "AUP Violation Report" or "Security Report".
6. ICAI Compliance
As a platform designed for CA professionals, we expect all users to comply with the ICAI Code of Ethics, the Chartered Accountants Act, 1949, and all regulations of the Institute of Chartered Accountants of India. Use of TaxZeo does not override your professional obligations as a CA.
Ldelight Solutions Private Limited
CIN: U47912UP2024PTC196580
A7 Second Floor, Sector 10, Noida, Uttar Pradesh – 201301, India
© 2026 Ldelight Solutions Private Limited. All rights reserved. TaxZeo is a registered trademark of Ldelight Solutions Private Limited.